Refund policy
Return Policy
Because all items are custom-printed to order at the time of purchase, we do not accept returns, exchanges, or refunds for change of mind, buyer’s remorse, or ordering the incorrect size.
Please review the sizing charts provided on each product page carefully before placing your order.
Damages, Defectives & Order Issues
We replace items free of charge or issue a full refund if they arrive damaged, misprinted, or defective.
If your package arrives with an issue, please inspect your order immediately and contact us within 30 days of receiving your item:
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Email us at memeosupply@gmail.com
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Include your order number, a brief description of the issue, and clear photos showing the damaged area, misprint, or wrong item alongside the full garment.
Once verified, we will arrange a free reprint or issue a refund immediately—you will not be required to ship the physical item back to us. Do not send items back without reaching out first, as unauthorized returns will not be accepted or processed.
Lost Packages
If your tracking information states that your order was delivered but you have not received it, or if your package is stuck in transit past the estimated delivery window, please contact us at memeosupply@gmail.com so we can investigate and arrange a replacement.
Wrong or Invalid Address
If an incorrect address is provided at checkout, the package may be returned to the printing facility. In such cases, you will be responsible for the cost of re-shipping the item once an updated address is confirmed.
European Union 14-Day Cooling-Off Period
For orders shipped to the European Union, customers retain the right to cancel or return their order within 14 days under applicable consumer protection law. To start an EU return, contact memeosupply@gmail.com. Returned items must be unworn, unused, and in their original packaging. Return shipping fees for EU cancellations are the responsibility of the customer.
Refund Status
If a refund is approved for a damaged or defective item, it will be automatically processed back to your original payment method within 10 business days. If more than 15 business days have passed since your refund approval, please contact us at memeosupply@gmail.com.