Shipping policy
Here is the complete Shipping Policy updated to explicitly list the US, Canada, UK, Australia, and EU as your domestic/primary regions.
SHIPPING POLICY
Thank you for shopping at Memeo! All of our products are custom-made and printed on demand specifically for you when you place an order. Please review our shipping policy below to understand how orders are processed and delivered.
1. Processing & Production Times
Because every item is printed on demand, orders require production time before they are shipped out:
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Standard Production Time: 2 to 5 business days
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Production times may extend slightly during peak holiday seasons or promotional events.
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Business days do not include weekends or official public holidays.
Note: Total delivery time consists of Production Time + Transit Time.
2. Shipping Rates & Delivery Estimates
We offer Free Standard Shipping with tracking on all orders. Estimated transit times align with our checkout options:
| Shipping Option | Destination | Estimated Delivery Time | Cost |
| Free Standard Shipping |
Primary / Domestic Regions
(United States, Canada, United Kingdom, Australia & European Union)
|
5 – 8 business days | FREE |
| Free Standard Shipping |
International Orders
(Rest of the World)
|
15 – 30 business days | FREE |
Please note: Delivery estimates are provided by shipping carriers and are not strict guarantees. Delays may occur due to weather, carrier backlogs, or customs processing.
3. Order Tracking
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Tracking Number Provided: Every order includes tracking. Once your item completes production and is handed over to the carrier, you will automatically receive a shipping confirmation email containing your tracking link.
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Please allow 24–48 hours for tracking details to update on the carrier's portal after receiving your dispatch email.
4. Customs, Duties & Taxes (International Orders)
For international shipments outside of our primary printing hubs:
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Orders may be subject to import taxes, customs duties, or brokerage fees levied by the destination country upon arrival.
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Memeo is not responsible for any customs duties, VAT, or import taxes applied to your package. All charges imposed during or after shipping are the responsibility of the customer.
5. Incorrect Shipping Address
Customers are responsible for providing an accurate and complete delivery address at checkout.
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Because our print-on-demand system routes orders to production quickly, address changes cannot be guaranteed once an order is placed.
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If an order is returned to the printing facility due to an incomplete, inaccurate, or undeliverable address provided at checkout, you will be responsible for the cost of re-shipping the item once an updated address is confirmed.
6. Lost or Stolen Packages
If your tracking status indicates that your package was Delivered but you have not received it:
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Check around your building, mailbox, front porch, or with neighbors/building management.
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Allow 24 hours, as carriers occasionally mark packages as delivered prematurely.
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Contact the carrier directly with your tracking number to file a localized inquiry.
If your package is lost in transit past the 30-business-day international window, please contact us at memeosupply@gmail.com with your order number so we can investigate and arrange a replacement.
7. Contact Us
For any questions regarding your order's shipping status, feel free to reach out to us at:
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Email: memeosupply@gmail.com
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Store Name: Memeo